Emergency Department Care Coordination Program

The 2017 General Assembly established the Emergency Department Care Coordination program in the Department of Health to provide a single, statewide technology solution that connects all hospital emergency departments in the Commonwealth to facilitate real-time communication and collaboration among physicians, other healthcare providers and other clinical and care management personnel for patients receiving services in hospital emergency departments for the purpose of improving the quality of patient care services (re: § 32.1-372).

The budget language in support of the legislation required the EDCC Program to have all hospitals operating EDs in the Commonwealth and all Medicaid Managed Care contracted health plans participating in the Program by June 30, 2018.  The second phase of participation in the EDCC program is expanding to include the State Employee Health Plan, all Medicare plans operating in the Commonwealth, and all commercial plans operating in the Commonwealth, excluding ERISA plans, by June 30, 2019. Additionally, phase 2 is expanding to include other downstream providers, who will have the ability to use the technology solution to receive alerts and contribute to patients’ care guidelines.

Virginia Department of Health (VDH) has contracted with third party ConnectVirginia to create, operate, maintain, and administer the EDCC Program. Subsequently, ConnectVirginia—supported by a broad array of stakeholders (herein the EDCC Advisory Council)—used a Request for Proposal (RFP) to select Collective Medical as the EDCC program technology provider. In addition, the EDCC Program is leveraging ConnectVirginia’s existing Legal and Trust Framework as the basis for governing the sharing of protected health information (PHI) in support of the EDCC Program.

Collective Medical, through their HITRUST certified PreManage Primary and PreManage ED (EDie) platforms, uses real-time data, risk analytics, notifications, and shared care guidelines to prompt and guide provider decision making in a way that drives differential outcomes like reduced ED utilization. The result is a national network of thousands of Emergency Departments, health plans, and downstream providers who collaborate to collectively deliver better care to millions of patients.

Learn More about EDCC Program